- Common requests, such as early check-in or late check-out, are subject to availability and please use the template.
- Other requests, share the customer’s quotation confirmation, along with the special request in the Special requests Teams group (Special Request | Group Chat | Microsoft Teams)
- Take a screenshot of your communication with the reservations team and add it to the post (Optional)
- Inform the customer that we have shared their request, and it is not guaranteed and subject to availability at the check-in time.